Last updated: May 2026

At Bellarine Distillery, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and store information when you visit our website, place an order, make a booking, subscribe to our mailing list, or contact us.

We believe hospitality extends beyond the venue itself. Respecting your information and communicating transparently is part of that commitment.

Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Billing and shipping address
Booking details
Purchase history
Information submitted through enquiry forms or mailing list sign ups

We may also collect limited website usage information through cookies and analytics tools to help us improve the website experience.

How We Use Your Information

We use your information to:

Process and fulfil orders
Manage bookings and customer enquiries
Send order confirmations and service communications
Provide customer support
Send marketing emails and updates where you have opted in
Improve our website, products and customer experience

We do not sell your personal information to third parties.

Email Marketing

If you subscribe to our mailing list, we may occasionally send updates about new releases, events, experiences and distillery news.

You can unsubscribe at any time using the unsubscribe link included in our emails.

We only send marketing communications to customers who have opted in to receive them.

Payments & Third-Party Services

Payments made through our website are processed securely by trusted third-party payment providers. Bellarine Distillery does not store full credit card details.

We may also use trusted third-party services for:

Website hosting
Booking systems
Email marketing
Payment processing
Website analytics

These providers may collect or process information as part of delivering their services.

Cookies & Website Analytics

Our website may use cookies and analytics tools to better understand how visitors use the site and to improve functionality and performance.

You can choose to disable cookies through your browser settings if preferred.

Protecting Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

While no online system can guarantee absolute security, we work with reputable platforms and providers to help safeguard your information.

Access or Updates to Your Information

If you would like to access, correct or update your personal information, please contact us using the details below.

Contact Us

Bellarine Distillery
2102–2120 Portarlington Road
Drysdale VIC 3222
Australia

info@bellarinedistillery.com.au

Changes to This Policy

This Privacy Policy may occasionally be updated to reflect changes to our operations, website functionality or legal requirements.

By continuing to use our website, you acknowledge and accept the terms of this policy