Event Cancellations
Event Cancellations:
No returns, refunds, cancellations or exchanges on any events. If you're unable to attend, we recommend nominating a friend or family member to take your place! No notification is required for change of attendees name, simply quote the booking number on arrival.
Last minute cancellation due to exceptional circumstances We understand that unexpected events can pop up at the last minute. In the case you are unable to make a class or event and are unable to give 7 days notice prior to your original booking date, please follow the details below: * Illness: In the case that the participant is unable to attend due to an illness, please email a medical certificate and your order number to info@bellarinedistillery.com.au by no later than 2pm on the day of your event booking.
Our team will be in touch within 3 working days. All booking cancellations in the case of illness will be offered a full refund or change of booking date minus booking fees and administration fee of $15 per person. * Family emergency: In the case of a family emergency, please email your order number and emergency details to info@bellarinedistillery.com.au no later than 2pm on the day of your event booking. All booking cancellations in the case of a family emergency will be offered a full refund minus booking fees and administration fee of $15 per person.